Frequently asked questions.

Walk-ins are always welcome, but booking online guarantees your preferred stylist and time, especially on Fridays and Saturdays, our busiest days.

We ask for at least 48 hours' notice to cancel or reschedule. Cancellations inside 48 hours may be charged up to 50% of the service, and no-shows are charged in full. A valid card is required to hold all appointments.

Not sure which service to book? Call us at 425-353-1244 or book a complimentary consultation online. We'll help map out the right plan for your hair goals before anything is charged.

Free parking is available right outside the salon — no permit or validation needed.